These terms explain how Quentra Styles Concepts operates this website, provides products and manages customer transactions.
By accessing or using the Quentra Styles Concepts website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of the website.
This website provides information about Quentra Styles Concepts and, where enabled, an online catalogue and checkout for leather products. The business may update, suspend or discontinue any part of the website as operational needs change.
We aim to present product names, descriptions, images, dimensions, materials and availability as accurately as possible. Colours and textures may appear differently depending on a customer’s screen. Product information may change when the catalogue is updated.
Displayed prices are subject to change before an order is accepted unless applicable law requires otherwise. Promotional offers may have separate terms, availability limits and expiry dates. Where product information contains an obvious error, Quentra may correct the information and, where appropriate, contact affected customers.
Submitting an order is a request to purchase the selected products. An order may be subject to stock availability, payment confirmation, address verification and other reasonable checks. We reserve the right to decline or cancel an order where there is a genuine issue with availability, pricing, suspected fraud or an operational constraint.
Payments are processed through the payment methods made available during checkout. Third-party payment providers may have their own terms and privacy practices. Quentra does not need to receive or store full card details when those details are handled by the selected payment processor.
Delivery times, charges and available locations are shown during checkout or communicated for the relevant order. Customers are responsible for providing accurate delivery information. Unsuccessful delivery caused by incorrect or incomplete information may require additional arrangements or charges.
Please inspect products promptly after delivery. If an item is damaged, incorrect or materially different from what was ordered, contact Quentra as soon as reasonably possible with the order details and clear photographs where appropriate.
Returns and refunds are governed by the Refund Policy published on this website and by any non-excludable consumer rights that apply. Where a product is defective, unsafe, incorrect or otherwise qualifies for a remedy under applicable law, Quentra will work with the customer on the appropriate resolution.
You must not misuse the website, attempt unauthorised access, upload malicious code, interfere with another person’s use, scrape restricted content, impersonate another person or use the website for unlawful purposes.
Unless otherwise stated, website text, branding, layout, photographs, graphics and other original materials are owned by or licensed to Quentra Styles Concepts. They may not be copied, reproduced, republished or commercially exploited without permission, except where permitted by law.
The website may use third-party services such as payment providers, maps, analytics, hosting or plugins. Quentra is not responsible for the independent terms, content, availability or security practices of third-party websites and services.
We aim to keep the website available and accurate, but we do not guarantee uninterrupted access, error-free operation or permanent availability of every feature. Maintenance, updates, network failures and events outside reasonable control may affect availability.
Nothing in these terms excludes or limits liability where doing so would be unlawful. Subject to applicable law, Quentra will not be responsible for indirect or consequential losses arising from use of the website or delays outside reasonable control.
These Terms and Conditions may be updated to reflect changes in products, technology, legal requirements or business practices. The updated version becomes effective when published on the website unless another effective date is stated.
These terms are intended to operate under the applicable laws of Nigeria. Mandatory consumer protections that cannot lawfully be excluded continue to apply.
Questions about these terms may be sent to leather@quentrastyles.com.
