These terms explain how Quentra Styles Concepts operates this website, provides products and manages customer transactions.
Quentra Styles Concepts operates this website and is responsible for deciding how personal information submitted through the site is used for the purposes described in this policy.
Depending on how you use the site, we may receive your name, email address, delivery and order information, messages you submit, account information, transaction references, preferences and technical information about your use of the website. We only request information that is reasonably needed for the relevant purpose.
Depending on the context, processing may be based on performance of a contract, steps requested before entering a contract, consent, compliance with a legal obligation or another lawful basis available under applicable data-protection law.
The website and its service providers may use cookies or similar technologies for essential functionality, preferences, security, analytics and other permitted purposes. Browser controls and available website settings may allow you to manage some cookie choices.
Information may be shared only as reasonably necessary with trusted service providers supporting hosting, payment, email delivery, analytics, security, delivery, customer service or website functionality. Service providers should only receive information relevant to the services they provide, subject to their own contractual and legal obligations.
Where you pay online, payment information may be handled directly by a third-party payment processor. Quentra does not need to store full payment-card details in order to process an online order.
Reasonable technical and organisational measures should be used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No internet service can guarantee absolute security, so customers should also protect their account credentials and avoid sending unnecessary sensitive information through contact forms.
Information is retained only for as long as reasonably necessary for the purpose for which it was collected, to provide the service, resolve disputes, keep business records, meet legal obligations or establish or defend claims.
Subject to applicable law and any relevant exemptions, you may have rights relating to access, correction, objection, restriction, portability, deletion or withdrawal of consent, and the right to raise a complaint with the relevant supervisory authority. Requests may be sent to leather@quentrastyles.com.
The website is intended for a general audience and is not designed to knowingly collect information from children without appropriate legal basis or consent.
Links or embedded services may lead to third-party websites. Their privacy practices are governed by their own policies, so please review those policies before submitting information.
This Privacy Policy may be updated when the website, business processes, service providers or applicable requirements change. The new version will be published on this page with an updated date.
For privacy questions or requests, email leather@quentrastyles.com.
